HBS is committed to customer success and believes it takes more than just a great product line to ensure 100% satisfaction. When you invest in HBS, you get a team of dedicated professionals to guide you through the entire process. From planning to support, our award-winning services will help you get the best return on investment, which will result in a much lower cost of ownership. An outline of our services are as follows:
Implementation Services – Let our experts save you time, and money, by guiding you throughout the entire process. From the planning and designing stages, to the testing and live stages, HBS ensures that our representatives will be there every step of the way.
Consulting Services – HBS’s Consulting Services are designed to help you maximize your return on investment, and ensure a successful implementation. Combining their vast experience with industry best practices, our representatives will assist you in designing a solution to meet your needs.
Training Services – HBS believes effective training is an integral part of any successful implementation. Our goal is to ensure appropriate personnel are efficiently trained in systems operation and administration, in order to effectively guide your staff and educate your employees. Our team utilizes various training methods available, which can include: classroom training and train-the-trainer. Training can be conducted at the client’s site, and is always tailored to meet their exact needs. The courses are customized, utilizing specific screens, functionality, and edits designed to meet the specific requirements of every client.
Customer Support – The dedication and professionalism you experience throughout the implementation won’t end once you go live. HBS’s ongoing support will deliver answers and help from launch day forward.