Engagement is key to the success of every organization. An IBM and Globoforce study showed a connection between positive employee experiences, improved employee engagement, increased productivity and reduced attrition rates.
Statistics show that companies with engaged employees outperform those without by 202 percent. Furthermore, businesses that have more than 50 percent of engaged employees retain 80 percent of their customers.
If recent engagement statistics are any indicator, it's clear businesses that are afflicted by this phenomenon need to take an internal look to see what's at the root of the problem. At Huntington Business Systems, we believe that organizations suffering from decreased productivity, profitability and employee morale should consider making employee engagement a priority.
Understanding the need for employee engagement
A changing work environment is one significant contributor to employees becoming disengaged. For instance, during the previous economic downturn, many businesses implemented cost-cutting measures. As a result, a heavy burden was placed on employees because they were forced to work with diminished resources and support. The following is what tends to ensue once a disengagement sets in:
Employees feel overworked, underpaid and underappreciated.
Performance and overall interest in jobs tend to take a nosedive.
Companies suffer from decreased productivity and profitability.
Gallup studies consistently show that about 70 percent of employees are disengaged. Furthermore, global studies found 79 percent of people cited "lack of appreciation" as the reason they quit their jobs.
If you're seeing a lack of engagement in your organization, it's not too late to reverse the situation. Most of the solutions relating to employee engagement are win-win for both an organization and its employees.
How to improve employee engagement
For many employees, it's not about monetary rewards; intrinsic rewards matter a great deal. By taking an internal look about how your organization runs, chances are you'd find room for improvement. Here are some changes you can make to boost employee engagement:
Highlight to employees the value of their work. People generally want to do something meaningful, but when they are disengaged it can be hard to see it.
Make an effort to show appreciation. Demonstrating appreciation goes a long way toward employee attitudes when it comes to their jobs. Simple thank-you's or other acknowledgment tokens can go a long way.
Offer effective and timely feedback. Statistics indicate that 75 percent of employees want feedback, but 65 percent of them aren't getting it.
Give employees the resources they need. For employees to succeed, they need to be given the tools and data they need to get their jobs done. Be sure they have all the things they need for each project.
Balance tedious work with meaningful challenges. Every organization has it's "grunt work" that needs to get done. However, this can be monotonous and less than fulfilling. Be sure to give employees challenging work to let them stretch their wings.
Hold organizational celebrations. Giving team and public acknowledgment for a job well done helps increase organizational morale and encourages teammates to support one another.
As you know, a high staff turnover is costly. Finding a solution is in the best interest of both you and your employees.
How workforce management solutions can help
As in other areas of business, software solutions can help organizations accomplish their goals. For instance, workforce management solutions offer an ability for management teams to give employees the support and acknowledgment they need. A good software solution can offer the following:
Management is able to provide real-time feedback.
Managers and supervisors are able to provide recognition on a public platform.
Employees are able to see their achievements and where they are in their career development journey.
Management can follow where each employee stands with regard to their goals.
A significant benefit of a software solution is the transparency and collaborative environment it provides to both employer and employee. Additionally, software solutions such as those offered at Huntington Business Systems relieve employees from some of the mundane tasks associated with their jobs. Freeing up their time allows you to offer them meaningful and interesting tasks that help to alleviate disengagement.
Huntington Business Systems has been helping organizations succeed through automated payroll and human resources software solutions since 1992. We put our clients' needs first and apply this philosophy to each individualized, custom-built project. HBS is full-service, offering everything from beginning to end - from presales consultation to product training and support. If you'd like to learn more about our products or would like a demo, contact us today.